Restaurant servers provide an all-around outstanding dining experience for guests by being personable, welcoming and accommodating. The Certified Restaurant Server (CRS) certification recognizes your high level of professionalism and the exceptional service you deliver to every guest.
The CRS certification is supported by the Skills, Tasks and Results Training® (START) for Restaurant Server.
The online program offers general hospitality knowledge and soft skills training needed in the hospitality industry. Also provided are concise instructions for training new or prospective employees on how to perform 22 key tasks correctly. These include:
- Demonstrating how to greet and seat guests and anticipate guest needs
- Explaining how to serve beverages and meals and check back to the table
- Listing basic kitchen safety and sanitation guidelines servers should follow
- Explaining how to present guest checks and settle bills
The online program includes:
- Six-month online access to START program from date of course launch
- Access to online certification exam
Successful candidates who complete the START program and pass the 30-multiple-choice-question exam with a score of 70% or higher will achieve certification.
